Offsite Supervisor

Colesville, Maryland, United States Full-time

Reports to: Care Team Coordinator

FLSA Classification: Exempt

Last date reviewed: 4/2/2018


Position Summary:

The Off-site Supervisor is a dynamic leader that utilizes trauma informed leadership to coordinate the needs of the youth and BCC talent and the community based group homes.  The Off-site Supervisor understands and implements policies according to agency best practices and regulatory standards to promote safety.   The Off-site supervisor effectively works as a member of the care team to support the development and implementation of treatment.   The Off-Site Supervisor is a coach and mentor for the direct care staff, works to combat vicarious trauma and supports their professional development through regular guidance sessions.   The Off-Site Supervisor provides case management services and is responsible for initiating and maintaining effective working relationships with youth, families, placement agencies, and community resources prior to admission, through placement, and after discharge. The Off-Site Supervisor works with the youth, family and/or placing agency to evaluate the youth’s progress toward goal attainment. The Off-Site Supervisor works to promote and identify resources available for the youth and family in their home community.

Essential Functions:

  • Responsible for family engagement and identification of strengths and needs.
  • Provides effective coaching to direct care staff through “on the floor” experiential learn opportunities and regular guidance to support ongoing professional development. Recognize the potential for vicarious trauma and works towards minimizing it through debriefing incidents and supporting self-care. Models self-care through their actions.
  • Ensures safe environment that support treatment through implementation of policies and procedures and the development of effective systems related to health and safety.
  • Promotes effective communication about expectations through the d through the timely submission of documentation and weekly team meetings.
  • Participates as a member of each youth’s care team for the purpose of treatment/discharge planning and reviews. Must effectively communicate both written and verbally.
  • Provides transportation for residents as needed to maintain the important connection to their families and communities.
  • Develops therapeutic activities that are consistent with the age and level of functioning of each youth and meets their individual interests.  Works to build natural supports for the youth and families through activities in the community
  • Contributes to the prevention and management of challenging behaviors by implementing the Board of Child Care’s evidence based models and behavior management techniques, specifically Therapeutic Crisis Intervention(TCI)Complete admission service needs assessments that include participation by child/youth, parents/guardians in the identification of strengths, service needs, and discharge planning.
  • Support the youth’s treatment through participation in regular FTDMs, court appointments, school meetings, community providers meetings, group, individual and family meetings as scheduled.
  • Participate as an active member of a care team for each youth on an assigned caseload. Understanding that the care team includes members who are employed at BCC as well as the youth’s family, placing agency, church community, and any support that the youth and family identify.
  • Promote an understanding of available Board of Child Care and community resources.
  • Locate and facilitate referrals to community based resources within the youth’s home community. Coordinate with the Board of Child Care staff members and community resources to address clients’ service needs. Ensure that the service needs are meet.
  • Evaluate the child’s/youth’s/family’s progress towards goal attainment, in line with scheduled treatment planning meetings.
  • Maintain effective working relationships with families, children/youth, colleagues, consultants and community agencies to include scheduling home visits, notifications of serious incidents, follow-up on all ongoing documentation needs.
  • Ensures that the staff to resident ratio is adequate and consistent with the agency policy and unit needs.
  • Ensures accurate medication administration, documentation and safe storage of medication in accordance with the guidelines of the State of Maryland’s Medication Administration.
  • Ensures that each direct care staff successfully completes forty hours of professional training per year of employment to effectively meet their position responsibilities.
  • Provides direct feedback to direct care staff through scheduled guidance sessions and annual evaluations. Demonstrates knowledge and understanding of unit systems, and effectively oversees their completion.
  • Actively works towards their ongoing professional development and complete training requirements and personnel requirements. job related trainings on an annual basis.
  • Responsible for managing the staffing resources for the unit, including completing timesheets, and schedule to meet the unit’s needs, while minimizing and/or eliminating overtime.
  • Demonstrates the ability to maintain an accurate account of all unit finances.
  • Fosters equality and diversity in problem identification and conflict resolution among both staff and residents.



Non-Essential Functions:

  • They provide direct childcare services to support the needs of the unit.
  • Serves as the Campus Supervisor, as needed. 






  • Accountability for Others
  • Accurate Listening
  • Attitude toward Honesty
  • Commitment to the Job
  • Consistency and Reliability
  • Developing Others
  • Emotional Control
  • Empathetic Outlook
  • Flexibility
  • Handling Stress
  • Human Awareness
  • Leading Others
  • Monitoring Others
  • Practical Thinking
  • Relating to Others
  • Role Awareness
  • Frequent Interaction with Others
  • Urgency


Supervisory Responsibility:

Provides effective supervision to childcare staff to ensure that childcare services are consistently provided based upon the Board of Child Care’s treatment philosophy, mission, practices and policies.


Work Environment:

This job operates in a professional office environment. This position also includes working in community based settings.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

In the nature of being at a residential living environment there may be times you experience conditions in which challenging behavior can be exhibited from our youth to include but not limited to, physical agitation, physical violence and/or emotion outburst.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are dependent upon the needs of the program. This position regularly requires flexible work hours to include evening and weekend hours at both on-site and off-site locations. Eligible for flex schedule. Essential for snow.



Travel is primarily local during the business day, although some out-of-area travel may be expected.


Required Education and Experience

A bachelor’s degree with 1 year of supervisory or management experience

Preferred Education and Experience

A master’s degree in a Human Service related field with 2 years of Supervisory or management experience

Additional Eligibility Qualifications

  • Client file maintenance
  • Computer literate
  • Ability to effectively express ideas clearly and concisely, orally and in writing
  • Able to assess strengths and level of functioning of children and families and determine necessary service needs and treatment strategies using sound
  • Objective decision making
  • Able to engage children and families in a positive therapeutic alliance
  • Able to work cooperatively with others in a treatment team.
  • TCI
  • CPR/First Aid
  • Valid Driver’s License
  • CPS
  • TB
  • Physical
  • Federal and State Fingerprinting Background Checks
  • Drug screening (Pre-Employment and Random)



Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply, please submit your resume (required) and cover letter (optional) using the application buttons below. 

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The Board of Child Care is an equal opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.